? E-Commerce Chat, Email & Voice Support Executive – US Process? Salary: ₹22,000 – ₹30,000/Month? Freshers & Experienced Candidates Welcome? Pune | Work From Office?️ Excellent English Communication Required? Apply Now

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StarNova Technologies is hiring enthusiastic, customer-focused professionals for an E-Commerce Chat, Email & Voice Support Executive – US Process role.

If you are a fresher looking for your first international customer support opportunity or an experienced professional looking for better career growth , this is an excellent opportunity to join a professional work environment and build your career in international operations.

? Job Highlights

- ? Salary: ₹22,000 – ₹28,000 per month , based on communication skills, typing speed and overall performance
- ? Freshers can apply
- ?‍? Experienced candidates can apply
- ?? International / US Process
- ? Chat & Email Support
- ? Voice Support whenever required
- ? Work From Office – Baner, Pune
- ? Career growth opportunities
- ? Professional corporate work environment

? Job Details Position: E-Commerce Chat, Email & Voice Support Executive

Process: US E-Commerce

Job Type: Full-Time

Work Mode: Work From Office

Location: Nyati Emporius, Baner, Pune

Shift: 9:30 AM – 6:30 PM

Login: 8 hours net login

Salary: ₹22,000 – ₹30,000/month

? Key Responsibilities

- Handle customer queries through Chat and Email Support .
- Assist US customers with product, order, delivery and purchase-related queries.
- Resolve customer concerns professionally and efficiently.
- Handle voice interactions whenever required.
- Provide accurate and customer-friendly information.
- Maintain accurate customer and interaction records in the CRM.
- Follow company SOPs and client-specific guidelines.
- Ensure a high standard of customer experience and service quality.

? Eligibility
- Graduation is mandatory – Any stream.




- Freshers and experienced candidates are welcome to apply.
- Excellent English speaking and written communication skills are mandatory.
- Good listening and comprehension skills.
- Basic computer knowledge.
- Customer-focused attitude.
- Positive problem-solving and communication skills.
- Ability to work from the office in Baner, Pune .

⭐ Preferred Skills
- Chat Support / Email Support experience.
- E-commerce or international customer support experience.
- Good typing speed and accuracy – 50+ WPM preferred .
- Basic MS Office knowledge.
- Ability to handle customers professionally.
- Comfortable working in a fast-paced professional environment.

?️ Important: English Communication Since this is an international US process , candidates must have excellent English speaking and written communication skills .

Candidates should be confident in:

- Speaking with customers in English
- Understanding customer queries
- Writing professional emails and chat responses
- Handling customer situations calmly and professionally

Strong English communication can significantly improve your chances of selection. ? Selection Process

1. Application Screening

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2. HR Interview

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3. Client Interview

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4. Final Selection & Offer

? Who Can Apply?? Freshers

If you are a graduate with excellent English communication skills and are looking to start your career in an international customer support / US process , you are welcome to apply.

? Experienced Professionals

Candidates with experience in customer support, chat support, email support, voice support or e-commerce can also apply.

E-commerce experience is preferred but NOT mandatory for freshers.

? Ready to Start Your Career?

If you have excellent English communication skills, a customer-first attitude and the confidence to work in an international process , we would love to hear from you.

Email: [email protected]

Website: https://starnovatechnologies.com

? Location

Nyati Emporius, Baner, Pune

Join StarNova Technologies and take the next step in your customer support career! ?

📌 E-Commerce Chat, Email & Voice Support Executive (US Process) (Pune)
🏢 StarNova Technologies
📍 Pune