Key Deliverables
- Design Genesys-based contact center solutions tailored to client requirements
- Deliver implementation documentation, training materials, and system configurations
- Lead discovery sessions and best-practice consultations with clients
- Provide go-live and QA/UAT support to ensure successful deployment
Role Responsibilities
- Collaborate with clients to capture and analyze contact center needs
- Guide solution architecture and support engineering during configuration
- Facilitate testing, training, and optimization of deployed solutions
- Maintain project documentation and assist in internal process improvements
📌 Software Developer III (Secunderabad)
🏢 C1
📍 Secunderabad
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