Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
Implement software that is simple to use to allow customers to extend and customise the functionality to meet their specific needs
Contribute to the design and implementation of new products and features while also enhancing the existing product suite
Integrate with third-party SaaS platforms and identity providers (OAuth 2.0, SAML, SCIM), handling authentication, rate limits, pagination, and error recovery
Contribute to AI-powered capabilities in the product
Write automated tests (unit, integration) and treat test coverage as part of the definition of done
Debug and resolve product defects, including customer-reported issues, with clear root-cause analysis
Partner with product managers, UX, and documentation to clarify requirements and surface risks early
Be a mentor for colleagues and help promote knowledge-sharing
Qualifications
Core engineering
3–5 years of professional software development experience building and shipping production software
Strong programming fundamentals in Java (or a comparable OO language) plus solid JavaScript/TypeScript
Practical front-end experience with a up-to-date framework (React, Angular, or Vu