Department
Intelligent Automation / Managed Services
Location
Bangalore / Mohali / Vizag / Nashik / Delhi
Employment Type
Full-Time
Work Mode
In office
Working Days
Monday to Friday
Reporting To
Head of IT & Managed Services / RPA Managed Services Lead
About the Role
We are looking for a Senior Production Developer – UiPath who will be responsible for managing and maintaining UiPath automations in a production environment.
This is not a developer-only or task-oriented role. The position requires strong hands-on UiPath expertise combined with a production-first mindset, analytical troubleshooting ability, incident ownership, client communication, and operational leadership.
The candidate will be responsible for ensuring process stability, timely job completion, production issue resolution, SLA adherence, and overall automation performance.
Key Responsibilities
1. Production Support & Stability
Own the day-to-day production performance and stability of UiPath automations.
Monitor production jobs, schedules, queues, triggers, and automation performance.
Ensure timely and successful completion of scheduled automation processes.
Identify recurring issues and implement preventive measures.
Ensure production processes meet defined SLAs and business expectations.
2. Production Troubleshooting
Analyze UiPath Orchestrator logs, job execution details, exceptions, and process context to identify potential issues.
Quickly assess limited information and determine the likely root cause before performing detailed debugging.
Troubleshoot application, workflow, configuration, credential, infrastructure, and integration-related issues.
Perform root cause analysis and implement appropriate corrective actions.
3. L2/L3/L4 Production Support
Handle complex production incidents that cannot be resolved at the initial support level.
Take ownership of critical and high-priority incidents th