General Manager - Business | Urban Company

About Urban Company

Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing.

Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators.

The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind -

Customer love: Build a platform that offers truly delightful and differentiated services
Partner empowerment: Build a deep, full-stack partnership with service partners,



helping improve their earnings and overall livelihood
Technology first: Bring innovation and technology to an age-old industry

What you’ll do:

Independently own and build all aspects of UC’s business across your vertical in the city cluster you are responsible for -building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and expansion. This is an operations-heavy role; the leader is expected to be hands-on and on the ground.
Grow the marketplace by improving the quality of service, like service availability, on-the-job quality through training, etc.
Build, coach, and lead a high-performance team - they need to be positive at hiring and grooming talent.
Be part of key projects that improve the performance of the overall category - work with category heads, product, and marketing teams.

In a nutshell, the General Mana

📌 General Manager (Hyderabad)
🏢 Urban
📍 Hyderabad