Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
Job Overview The Sr. Manager is the overall owner of a client procurement program, responsible for delivery performance, client alignment, operational governance, and continuous improvement.



The role leads day-to-day operations, manages client relationships, supports process changes, resolves escalations, and ensures procurement services are delivered in line with contractual expectations. The Sr. Manager applies procurement expertise, best practices, and sound judgment to solve client issues, roll out current initiatives, support documentation and training, and drive change management. Key Responsibilities / Job Duties: Delivery Management: Lead procurement delivery, ensure contract compliance, manage project queues, and oversee program metrics. Partner with Team Leads to assign work, resolve operational issues, improve processes, and develop templates/job aids. Support rollout of procurement programs, change management, communication plans, and business process improvements. Team Management: Provide leadership to the delivery team across process, quality, performance, training, and capaci

📌 Senior Group Manager (Pune)
🏢 Wns Global Services
📍 Pune