We are looking for a Desktop Support Engineer with 2+ years of experience to provide day-to-day support for hardware, software, networking, and computer services.

Experience: 2+ Years

Location: Chennai

Department: IT

Key Responsibilities

- Provide first-level support for desktops, laptops, printers, and other IT peripherals.
- Install, configure, and troubleshoot Windows OS and business applications.
- Troubleshoot LAN, Wi-Fi, internet, TCP/IP, DNS, and DHCP issues.
- Support basic configuration and troubleshooting of routers, switches, and network devices.
- Handle employee IT support requests and resolve issues within the required timeline.
- Maintain IT assets, inventory, and system documentation.
- Coordinate with external vendors for hardware, networking, internet, and software-related issues.




- Support employee onboarding and exit-related IT requirements.
- Ensure systems are updated with required security patches and antivirus.
- Escalate complex issues to the senior IT team when required.

Requirements

- Diploma / bachelor’s degree in computer science, or a related field.
- 2+ years of experience in IT Support / Desktop Support / Technical Support.
- Positive knowledge of computer hardware, Windows, software troubleshooting, and basic networking.
- Good problem-solving and communication skills.
- Ability to work independently and provide timely user support.

📌 Desktop Support Engineer (Chennai)
🏢 DynoConv
📍 Chennai