Accenture is a global qualified services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
- Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
- Employee Services More into query case management
- Manage the labor laws.
- This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for?
- Employee investigations
- Grievance handling
- Disciplinary process management
- HR policy interpretation
- Risk assessment and mitigation
- Strong written documentation and case articulation
- Stakeholder management
- Conflict resolution and negotiation
- High emotional intelligence and active listening
- Ability to handle confidential and sensitive matters independently Roles and Responsibilities:
- In this role you are required to do analysis and solving of moderately complex problems.
- Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
- The person requires understanding of the strategic direction set by senior management as it relates to team goals.
- Primary upward interaction is with direct supervisor or team leads.
- Generally interacts with peers and or management levels at a client and or within Accenture.
- The person should require minimal guidance when determining methods and procedures on new assignments.
- Decisions often impact the team in which they reside and occasionally impact other teams.
- Individual would manage medium-small sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture.
- Please note that this role may require you to work in rotational shifts
📌 Delivery Operations Associate Manager (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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