Role Description 14+ years overall, with 8+ years of strong hands-on technical EUC experience

Location: Trivandrum / Chennai / Hyderabad

- Manage end-to-end EUC / Digital Workplace service delivery with strong technical ownership.
- Robust overall understanding of EUC architecture, with deep expertise in at least 2 core EUC technologies/domains.
- Provide technical leadership across areas such as Intune, SCCM/MECM, AVD, Citrix, Windows, Active Directory, Entra ID, Microsoft 365, Autopilot and Endpoint Security.
- Lead technical teams, manage escalations and ensure adherence to SLA, KPI and service quality targets.
- Drive EUC transformation, automation, modernization and continuous improvement initiatives.
- Manage client stakeholders, vendors and senior technical teams with exceptional communication and presentation skills.
- Conduct service reviews, governance meetings and performance reporting.




- Mentor technical teams and drive technical upskilling and capability development. Required Skills
- 14+ years of overall IT experience with 8+ years of hands-on EUC technical experience.
- SME/SRE-level technical depth with delivery/service management experience.
- Strong understanding of EUC / Digital Workplace architecture.
- Expertise in 2 or more core EUC skill areas.
- Strong experience in technical delivery, team management and client handling.
- Good understanding of ITIL, SLA/KPI management and ITSM processes.
- Exceptional communication, stakeholder management and problem-solving skills.
- Strong experience in EUC transformation, automation and modernization.

Skills Delivery Manaagement, EUC

📌 Delivery Manager-EUC (Chennai)
🏢 UST
📍 Chennai