Company Name: VARITE India Private Limited

About The Client

An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.

Essential Job Functions:

- Deliver advanced technical support, expert-level troubleshooting, and operational leadership across complex enterprise network environments.

- Serve as the senior escalation point for critical network incidents.

- Drive root cause analysis for recurring issues.

- Support operational and project-led changes.

- Ensure stable, secure, and high-performing network services across LAN, WAN, Data Center, Cloud, SD-WAN, Security, and Application Connectivity domains.

- Own and resolve complex Level 3 network incidents across routing, switching, WAN, LAN, SD-WAN, cloud networking, firewall, security, load balancing, and data center network domains.

- Act as the technical escalation point for Level 2 teams, providing expert guidance, troubleshooting direction, validation, and resolution ownership.

- Support configuration, troubleshooting, and operational management of enterprise network hardware, software, security controls, and connectivity services.

- Coordinate with onsite teams, third-party vendors, hardware maintenance providers, and customer stakeholders for physical network issues, installations, break-fix activities, and service restoration.

- Drive timely incident resolution within SLA commitments while maintaining high-quality troubleshooting notes, resolution documentation, and service improvement recommendations.

- Support implementation of network filtering, access controls, routing policies, firewall rules, SD-WAN configurations, cloud connectivity, and security service integrations.

- Lead investigation and resolution of chronic,



recurring, and business-impacting network issues through structured troubleshooting and root cause analysis.

- Manage complex incidents across routing, switching, WAN, MPLS, SD-WAN, cloud networking, firewalls, proxy/security services, application delivery, and data center network environments.

- Represent the network tower in incident, problem, and change management forums, providing clear technical updates, risk assessment, impact analysis, and recommended actions.

- Review, validate, and implement operational changes while ensuring adherence to change governance, risk mitigation, testing, and rollback planning.

- Partner with client stakeholders, offshore teams, onsite support, vendors, and project teams to ensure stable network operations and smooth project transition into BAU support.

- Provide technical mentoring, knowledge transfer, and training to improve Level 1 and Level 2 capability and reduce recurring escalations.

- Analyze monitoring tool outputs, identify service risks, recommend improvements, and support proactive actions to reduce downtime and improve network availability.

Qualifications

Skills

- Minimum 8–10 years of hands-on experience in enterprise network operations, implementation, troubleshooting, and managed services support.

- Strong expertise in routing, switching, WAN, SD-WAN, network security, cloud connectivity, application delivery, and data center networking.

- CCNP or equivalent certification preferred.

- Strong practical knowledge of enterprise networking technologies.

- Proven ability to diagnose and resolve complex network incidents within defined SLA timelines.

- Strong focus on service restoration, permanent fix identification, and operational stability.





- Experience working directly with customer stakeholders to understand requirements, assess operational impact, communicate technical findings, and coordinate delivery with offshore and cross-functional teams.

- Excellent communication, documentation, presentation, and stakeholder management skills.

- Ability to present technical recommendations and service improvement opportunities to senior leadership.

- Demonstrated ownership, accountability, and leadership in a 24x7 managed services or mission-critical network operations environment.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years

INR 5,000

2-6 years

INR 7,500

6+ years

INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Prospect Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

📌 DDI Management (DNS/DHCP) (Noida)
🏢 VARITE
📍 Noida