We are looking for an experienced and customer-focused Customer Support Executive to handle customer queries, provide timely assistance, and ensure a positive customer experience.
Key Responsibilities
*Handle customer queries through phone calls, emails, and other communication channels.
*Provide accurate information about products and services.
*Resolve customer complaints and issues professionally.
*Follow up with customers when required.
*Maintain accurate records of customer interactions.
*Coordinate with internal teams to resolve customer issues.
*Ensure timely responses and customer satisfaction.
*Meet daily and monthly performance targets.
Requirements
*Excellent communication skills in Tamil and English.
*Valuable customer handling and problem-solving skills.
*Basic knowledge of MS Office and computer applications.
*Ability to handle customer complaints professionally.
*Good interpersonal and communication skills.
Experience
Minimum 1–3 years of experience in Customer Support, Customer Service, or a similar role.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 customer supprt executive (Chennai)
🏢 Solarrun
📍 Chennai
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