Experience: Minimum 1 Year (Experience on Paper Mandatory)
Education: Graduate
Process: Voice + Chat | Blended Upselling
Key Responsibilities
- Handle customer queries through Voice & Chat.
- Provide technical support and effective resolutions.
- Identify upselling opportunities and achieve sales targets.
- Maintain excellent customer experience and communication standards.
Requirements
- Graduation is mandatory.
- Minimum 1 year relevant experience on paper is mandatory.
- Excellent English communication skills.
- Robust technical troubleshooting and customer-handling skills.
- Comfortable with blended Voice + Chat and upselling.