We are looking for a Customer Support Executive to join our team in Noida. The candidate will be responsible for assisting customers, understanding their concerns, providing suitable solutions, and ensuring a positive customer experience.
Key Responsibilities
- Handle customer queries through calls, email, WhatsApp, or other communication channels.
- Understand customer requirements and provide accurate information.
- Resolve customer concerns in a polite and professional manner.
- Coordinate with internal teams for timely issue resolution.
- Maintain proper records of customer interactions and follow-ups.
- Escalate complex issues to the concerned department when required.
- Ensure timely follow-up with customers.
- Maintain professional communication and service standards.
Requirements
- 12th Pass / Graduate in any discipline.
- Freshers and experienced candidates can apply.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Ability to handle customers patiently and professionally.
- Good listening and problem-solving skills.
- Hindi and basic English communication skills.
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Noida)
🏢 NSCS
📍 Noida
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