Job Title: Customer Support Executive (Malayalam & Hindi) – Fresher

Job Summary:

We are looking for a clear-spoken, motivated, and empathetic Customer Support Executive to join our team. In this entry-level role, you will assist customers by addressing their queries, resolving basic service or product issues, and providing an exceptional service experience in both Malayalam and Hindi.

Key Responsibilities:

- Handle inbound/outbound customer queries via phone calls, email, or chat in Malayalam and Hindi.
- Understand customer needs, troubleshoot basic issues, and offer accurate product or service information.
- Escalate complex or unresolved concerns to the appropriate internal teams.
- Maintain accurate records and documentation of customer interactions and ticket statuses.




- Build positive relationships with customers through polite, professional, and empathetic communication.

Requirements & Skills:

- Education: Higher Secondary (10+2), Diploma, or Any Graduate degree.
- Languages: Professional fluency (verbal and written) in both Malayalam and Hindi. Conversational English is a plus.
- Experience: Freshers are welcome to apply.
- Skills: Strong listening skills, active problem-solving, basic computer literacy, and phone etiquette.
- Attributes: Patient, adaptable, and comfortable working in a fast-paced workplace.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Support Executive ( Malyalam & Hindi Language) (HSR Layout)
🏢 Tistabene Enterprices
📍 HSR Layout