Job Title: Customer Support Executive / Customer Relations Associate

Interview & Work Location- Bangalore

Day Shift - 9 AM to 6 PM

Work From Office

6 days working, Rotational offs

Only female candidates can apply

Qualification- Any Graduates

Experience Required:

- Overall: 2-3 years total experience
- Mandatory: Minimum 1.5 years in Customer Service or Customer Support
- We are looking for only female candidates for this role.

Key Responsibilities:

- Handle customer queries and concerns effectively via calls and emails (Voice & Non-voice support).
- Ensure first contact resolution and customer satisfaction.
- Maintain accurate records of interactions in the CRM system.
- Proactively identify customer needs and provide appropriate solutions.
- Escalate complex issues to relevant departments with proper documentation.
- Contribute towards process improvement and knowledge sharing within the team.




- Prepare and maintain daily/weekly Excel reports as required.

Key Requirements:

- Domain expertise in customer service processes and systems.
- Excellent English communication skills, both verbal and written.
- Strong vocabulary, articulation, and comprehension.
- Experience in voice and non-voice support (email).
- Proficiency in MS Excel for basic reporting and data management.
- Strong problem-solving attitude with attention to detail.
- Adaptable to work in rotational shifts.

Preferred Attributes:

- Exposure to CRM tools (e.g., Zoho Desk).
- Experience in handling both B2C and B2B customers.
- Quick learner with adaptability to changing business needs.

Employment Type: Full Time

If interested Call Snigdha@(phone hidden)

or mail me on [email protected]

📌 Customer Support Executive || Day Shift || Rotational Off||Only Female (Bengaluru)
🏢 Inspiration Manpower Consultancy
📍 Bengaluru