Customer Support Executive (CSE) (Bikaner)

Customer Support Executive (CSE) (Bikaner)

09 Sep
|
MySathi Tech Private
|
Bikaner

09 Sep

MySathi Tech Private

Bikaner

We are looking for a Customer Care Executive to handle customer queries and provide support through phone calls and WhatsApp/chat.

Key Responsibilities

- Handle customer queries through incoming and outgoing calls.

- Respond to customer queries through WhatsApp and chat.

- Guide customers regarding app features and available railway-related services.

- Understand customer problems and provide appropriate solutions.

- Escalate unresolved or technical issues to the concerned team.

- Maintain proper records of customer queries and complaints.

- Follow up with customers whenever required.

- Maintain skilled and polite communication with customers.

- Provide a positive customer experience.

Pay: ₹5,000.00 - ₹7,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Bikaner)
🏢 MySathi Tech Private
📍 Bikaner

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