We're Hiring! | BPO / CUSTOMER SUPPORT EXECUTIVE

Position: BPO Executive / Customer Support Executive

Location: Bhubaneswar, Odisha

Work Mode: Onsite

Employment Type: Full-Time

Qualification: Any Graduate

Experience: Freshers & Experienced Candidates

Training: Company-Provided Training

Job Overview

We are hiring BPO Executives / Customer Support Executives for its Bhubaneswar location.

We are looking for candidates with good communication skills, a customer-focused attitude, basic computer knowledge, and a willingness to learn and work in a target-oriented environment.

Freshers are welcome! Company-provided training will be offered to selected candidates.

Key Responsibilities

- Handle customer queries professionally through the assigned communication channel.
- Understand customer concerns and provide appropriate solutions.
- Maintain a high level of customer service and professionalism.
- Follow company processes, policies, and quality standards.
- Accurately update customer information and interaction details in the system.
- Work effectively toward individual and team performance targets.
- Coordinate with internal teams whenever required.
- Maintain patience and a positive attitude while handling customer interactions.

Required SkillsCommunication Skills
- Good verbal communication skills.




- Ability to communicate clearly and professionally.
- Good listening and comprehension skills.
- Ability to understand and respond effectively to customer queries.

Computer Skills
- Basic computer knowledge.
- Basic knowledge of MS Office and email.
- Ability to learn and work with customer support software and tools.

Professional Skills
- Customer-focused approach.
- Good patience and problem-solving ability.
- Strong teamwork and interpersonal skills.
- Good time-management skills.
- Comfortable working in a performance/target-oriented environment.
- Willingness to learn and follow established processes.

Candidate Profile We are looking for candidates who are:

Graduates from any discipline

Freshers or candidates with relevant experience

Good in verbal communication

Comfortable working from the office

Customer-service oriented

Comfortable working with computers

Willing to learn and undergo company training

Able to work in a target-driven environment

Interested candidates can Share their resume to:

[email protected],

[email protected]

Freshers are encouraged to apply!

Pay: From ₹13,000.00 per month

Perks

- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (Bhubaneswar)
🏢 Zyven Solutions Private
📍 Bhubaneswar