Job Role: Customer Support Executive

Company: RailYatri

Location: Kacherippady, Kochi

Job Type: Full-time

Shift: 3:00 PM to 12:00 AM

Preferred Candidate: Male

Role Overview

RailYatri is hiring a Customer Support Executive to assist customers with online ticket-booking queries and provide prompt, professional support. The candidate should communicate fluently in English and Hindi and be comfortable working the evening shift.

Key Responsibilities

- Assist customers with online ticket booking, cancellations, refunds, and related queries.
- Handle customer interactions through calls, chat, or email.
- Explain booking procedures, payment status, ticket availability, and travel-related information.
- Resolve customer concerns professionally and within the expected turnaround time.





Candidate Requirements
- Good verbal and written communication skills in English and Hindi.
- Willingness to work from 3:00 PM to 12:00 AM.
- Freshers and experienced candidates may apply.
- Male candidates are preferred.

Salary | Freshers | Rs. 16,000-Rs. 17,000 |

Experienced candidates | Up to Rs. 23,000 |

Work Location: Kacherippady, Kochi

Intrested candidate share CV to (phone hidden) or E-mail [email protected]

Pay: ₹16,000.00 - ₹17,000.00 per month

Advantages

- Flexible schedule
- Provident Fund

Work Location: In person

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