Customer Support Executive- Chat process(International process) (Sahibzada Ajit Singh Nagar)

Customer Support Executive- Chat process(International process) (Sahibzada Ajit Singh Nagar)

09 Sep
|
TP
|
Sahibzada Ajit Singh Nagar

09 Sep

TP

Sahibzada Ajit Singh Nagar

Roles and Responsibilities :

- Provide exceptional customer service through, email, or chat support to resolve customer queries and concerns.

- Process customer requests, troubleshoot issues, and escalate complex problems to senior team members when necessary.

- Maintain accurate records of all interactions with customers using our CRM system.

- Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.

Job Requirements :

- 0-10 years of experience in a similar role (customer support).

- Excellent communication skills for effective interaction with customers over the phone, email, or chat.

- Ability to work in a fast-paced setting with multiple priorities and deadlines.

- Basic computer knowledge for navigating software applications such as CRM systems.

- Graduate fresher is ok.

📌 Customer Support Executive- Chat process(International process) (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar

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