Customer Support Associate (Healthcare) (Indore)

Customer Support Associate (Healthcare) (Indore)

09 Sep
|
IMS India Manpower Solutions
|
Indore

09 Sep

IMS India Manpower Solutions

Indore

Role & Responsibilities

- Handle customer calls related to US healthcare services.

- Understand customer queries and provide accurate information.

- Resolve customer concerns professionally and within defined guidelines.

- Maintain explicit and effective communication throughout the call.

- Document customer interactions and update required information in the system.

- Follow process guidelines, quality standards, and compliance requirements.

- Maintain customer satisfaction and achieve defined performance targets.

Job Requirements :

- Graduates | 2022–2026 pass-outs

- Freshers & up to 1 year experience

- Excellent English communication

- Comfortable with US healthcare voice process

- Comfortable with night shifts & WFO

- No pursuing / Master’s candidates

📌 Customer Support Associate (Healthcare) (Indore)
🏢 IMS India Manpower Solutions
📍 Indore

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