Skill required: HM- Utilization Management - Healthcare Management

Designation: Customer Service New Associate

Qualifications: Any Graduation

Years of Experience: 0 to 1 years

What would you do

Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow

HM- Utilization Management involves evaluating the necessity, appropriateness, and efficiency of healthcare services. The goal is to ensure patients receive the right care while managing costs effectively. Responsibilities include reviewing medical records, coordinating with healthcare providers, and making coverage decisions. This role requires strong analytical skills and knowledge of healthcare regulations. It is essential for optimizing resource use and improving patient outcomes.

The administration of hospitals, outpatient clinics, hospices, and other healthcare facilities. This experience includes day to day operations, department activities, medical and health services, budgeting and rating,



research and education, policies and procedures, quality assurance, patient services, and public relations.

What are we looking for

- Healthcare Utilization Management
- Ability to work well in a team

- Adaptable and versatile

- Commitment to quality
- Process-orientation

- Written and verbal communication
- Health Insurance Portability Accountability Act (HIPAA)

Roles and Responsibilities:

- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your primary interaction is within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions that you make impact your own work and are closely supervised
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
- Please note that this role may require you to work in rotational shifts

Qualification Any Graduation

📌 Customer Service New Associate-Voice (Bengaluru)
🏢 Accenture
📍 Bengaluru