Hiring Customer Service Executives to join our growing team! This is an excellent prospect for freshers and candidates with up to 1 years of experience in customer support or call center roles.
As a Customer Service Executive, you will be the voice of our company, assisting customers over the phone and ensuring a high standard of service and satisfaction.
Key Responsibilities:-
- Handle inbound and outbound customer calls efficiently
- Provide accurate information about products and services
- Resolve customer issues and complaints professionally
- Maintain detailed and accurate records of customer interactions
- Collaborate with internal departments to address customer queries and requests
Requirements:-
- 0-1 years of experience in customer service or a call center experience.
- Good communication skills in Hindi and English
- Basic computer knowledge and familiarity with CRM tools (preferred)
- Positive attitude, problem-solving skills, and ability to work in a fast-paced environment
- Freshers with good communication skills are encouraged to apply