Job Requirements Job Title: Customer Service Executive Jobs in Tech Mahindra - Chennai, Tamil Nadu, India

Location: Chennai, Tamil Nadu, India

Salary: Competitive Salary range per annum

Qualification: High school diploma or equivalent

Work Experience: 0 - 5 years of customer service experience

Join Tech Mahindra as a Customer Service Executive in Chennai, Tamil Nadu, and become a key player in our dedicated customer support team. At Tech Mahindra, you’ll be at the forefront of delivering exceptional customer service and resolving queries efficiently. Whether you’re an experienced professional or a fresher eager to start your career in customer service, we invite you to apply and make a difference with Tech Mahindra.

Key Responsibilities

- Provide outstanding customer service through various channels, including phone and chat, representing Tech Mahindra with professionalism.
- Assist customers with their inquiries, troubleshoot issues, and resolve problems to enhance their experience with Tech Mahindra.
- Maintain accurate and up-to-date customer records in accordance with Tech Mahindra’s standards.
- Collaborate with team members to achieve and exceed customer service goals set by Tech Mahindra.
- Create positive and memorable interactions for customers by addressing their needs and providing effective solutions.
- Handle and resolve customer complaints promptly, ensuring customer satisfaction.
- Stay informed about Tech Mahindra’s products, services, and policies to provide accurate information to customers.
- Follow established procedures to ensure a consistent customer service experience.
- Engage in continuous learning and training to keep up with new technologies and customer service techniques.
- Foster a cooperative work environment by sharing insights and supporting colleagues.

Requirements





- High school diploma or equivalent.
- 0 - 5 years of customer service experience preferred; freshers are also encouraged to apply.
- Strong communication skills and an ability to manage customer inquiries effectively.
- Excellent problem-solving skills with a proactive approach to addressing customer issues.
- Ability to work efficiently in a fast-paced, customer-oriented workplace.
- Willingness to learn and adapt to new technologies and processes within Tech Mahindra.
- Strong organizational skills and attention to detail.
- Ability to work both independently and as part of a team.

Benefits

- Competitive salary range per annum with performance-based incentives and growth opportunities within Tech Mahindra.
- Flexible hybrid work environment offering a blend of home and office work.
- Comprehensive training and career development programs at Tech Mahindra.
- Supportive and inclusive company culture focused on employee well-being and professional growth.

Apply today to start your career with Tech Mahindra as a Customer Service Executive in Chennai. Join our team and be part of an organization committed to excellence in customer service. FAQ's 1Q: What qualifications are required for this role?

A: We require a high school diploma or equivalent. Previous customer service experience is beneficial but not mandatory.

2Q: What is the Salary range for this position?

A: The Salary for this position is competitive and will be discussed during the interview, based on experience and performance.

3Q: Is prior customer service experience necessary?

A: While prior experience is helpful, we welcome candidates with varying levels of experience, including freshers.

4Q: Is this a hybrid work environment?

A: Yes, this position offers a hybrid work environment, providing flexibility in work arrangements.

📌 Customer Service Executive Jobs in Tech Mahindra - Chennai, Tamil Nadu, India
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