FRESHERS ARE WELCOMED

Company Description Fitspire – Health | Wellness is a growing health and fitness brand focused on promoting activeness, agility, and overall well-being across all age groups. The company develops a wide range of products designed to meet diverse health needs while maintaining high standards of authenticity, safety, and performance. Fitspire is committed to becoming one of India’s most respected health and wellness brands by fostering a stronger and healthier environment for the nation.

Its product formulas are 100% vegan and vegetarian, free from chemicals and steroids, and driven by innovation and scientific validation.

Role Description The Customer Relationship role at Fitspire is a full-time, on-site position based in Recent Delhi. The individual in this role will handle daily customer interactions, respond to inquiries, resolve issues, and ensure a positive experience across phone, email, and digital channels.

Responsibilities include maintaining customer records, tracking feedback, and coordinating with internal teams to improve service quality and customer satisfaction. The role also involves proactively engaging with customers, explaining product features and benefits, and supporting retention and loyalty initiatives.



The person in this position will contribute to building long-term relationships and strengthening Fitspire’s reputation as a trusted health and wellness brand.

Qualifications

- Candidates should possess strong interpersonal skills and a customer-focused mindset to build and maintain positive relationships.
- Candidates should possess customer support and customer satisfaction skills to handle queries, resolve concerns, and enhance the overall customer experience.
- Candidates should possess analytical skills to interpret customer feedback, identify trends, and support data-driven improvements.
- Candidates should possess clear and professional communication skills for effective interaction across phone, email, and online platforms.
- Previous experience in customer service, client relations, or a related field, preferably in health, wellness, or consumer products, is beneficial.
- Ability to work collaboratively with cross-functional teams, manage multiple tasks, and use CRM or customer management tools is advantageous.
- A bachelor’s degree in business, communications, or a related discipline is preferred but not mandatory for highly capable candidates.

📌 Customer_relationship_ (New Delhi)
🏢 Fitspire - Health | Wellness
📍 New Delhi