Key Responsibilities

- Make outbound calls to customers and potential customers.

- Follow up on leads generated through website, social media, advertisements, and other channels.

- Explain Namhya products, offers, and advantages to customers.

- Follow up with customers regarding pending orders, COD confirmation, delivery, and related queries.

- Handle customer concerns professionally and provide appropriate solutions.

- Generate repeat orders through customer follow-ups.

- Maintain proper records of calls, customer responses, leads, and follow-ups.

- Achieve daily and monthly calling and conversion targets.

- Coordinate with the sales, customer care, and dispatch teams for customer-related issues.

- Follow up with customers for feedback and improve customer experience.

- Ensure all customer interactions are professional and aligned with company guidelines.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Care Executive (Gurugram)
🏢 Namhya Foods Private
📍 Gurugram