Job Summary

We are looking for a Customer Care Executive who will be responsible for handling customer enquiries, coordinating with clients, understanding their requirements, and ensuring a smooth and positive customer experience. The ideal candidate should have excellent communication skills, a customer-friendly attitude, and the ability to coordinate effectively with internal creative and production teams.

Key Responsibilities

- Handle customer enquiries via phone, WhatsApp, and email.
- Understand customer requirements and provide information on services.
- Coordinate studio bookings, shoots, podcasts, and client schedules.
- Follow up with leads and convert enquiries into bookings.
- Maintain customer records, bookings, and follow-ups.
- Coordinate with internal production and creative teams.
- Keep clients updated on schedules and project progress.
- Address customer concerns and ensure timely resolution.




- Build strong relationships with existing and prospective clients.
- Assist with quotations, payments, and customer feedback.

Required Skills & Qualifications

- Graduate in any discipline.
- 0–2 years of experience in Customer Care, Support, Telecalling, Inside Sales, or Client Coordination.
- Excellent communication skills with good command of English.
- Kannada/Hindi knowledge is an added advantage.
- Solid customer service, follow-up, and coordination skills.
- Basic knowledge of MS Office / Google Workspace.
- Positive attitude and good interpersonal skills.
- Interest in media, content, or creative production is preferred.

Interested Candidates can send their resume to [email protected] Pay: Up to ₹253,200.00 per year

Work Location: In person

📌 Customer Care Executive (Bengaluru)
🏢 Kodakkat Consulting
📍 Bengaluru