Key Responsibilities:

- Handle inbound calls, live chats, emails, and social media queries regarding orders, delivery status, sizing, and payment processing.

- Assist customers with personalized styling suggestions, fit guidance, and garment care tips.

- Resolve inquiries related to returns, refunds, item exchanges, or damaged shipments efficiently and empathetically.

- Coordinate with logistics, warehouse, and e-commerce teams to ensure timely order dispatch and delivery updates.

- Gather customer feedback to help improve overall product quality and shopping experience.

Requirements & Qualifications:

- Education: Higher Secondary (10+2) or Any Graduate degree.

- Experience: Freshers welcome; 0–2 years in customer service, e-commerce support, or retail fashion is a plus.

- Skills: Excellent verbal and written communication in English and regional languages, solid problem-solving skills, and basic computer literacy.

- Attributes: Fashion-aware, patient, empathetic, and passionate about creating great customer experiences.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 CSE (Customer Support Executive) (Jaipur)
🏢 Tistabene Enterprices
📍 Jaipur