Were Hiring | CRM – Field Sales Executive

Industry: Automobile / Automotive Aftermarket / Auto Spare Parts

Experience: Minimum 2+ Years

Employment Type: Full-Time

Reporting To: Sales Head

About Koovers

Koovers is a leading B2B platform specializing in automobile spare parts. We provide seamless solutions to retailers, workshops and businesses in the automotive industry through a wide range of quality products and reliable customer support.

We are looking for an experienced and target-driven CRM – Field Sales Executive to join our growing team.

Role Overview The CRM – Field Sales Executive will be responsible for developing and maintaining strong relationships with customers, driving sales of automotive spare parts and related products, and expanding business within the assigned territory.

The role requires extensive field sales, customer visits, new business development and relationship management with retailers, automobile workshops and other automotive aftermarket customers.

Key Responsibilities

Customer Relationship Management

- Build and maintain long-term relationships with automotive retailers, workshops, distributors and other channel partners.
- Regularly visit customers to understand their requirements and provide suitable product solutions.
- Ensure high customer satisfaction through regular follow-ups and after-sales support.

Sales & Business Development

- Identify and develop new sales opportunities within the assigned territory.
- Generate new customers and expand business with existing accounts.
- Achieve monthly and quarterly sales targets.
- Drive product sales and increase customer engagement.

Field Sales & Client Engagement





- Conduct regular field visits to retailers, garages, workshops and automotive businesses.
- Understand customer requirements and recommend appropriate automotive products/spare parts.
- Build strong relationships with mechanics, workshop owners, retailers and other key influencers.

Market Development

- Monitor market trends, competitor activities and customer demand.
- Identify opportunities for territory expansion and new customer acquisition.
- Provide regular market feedback and insights to the Sales Head.

Order Management

- Assist customers with order placement and product selection.
- Coordinate with internal teams to ensure smooth order processing and timely delivery.
- Follow up on pending orders and customer requirements.

Customer Support & Problem Resolution

- Address customer queries, complaints and service issues promptly.
- Coordinate internally to resolve product/order-related concerns.
- Maintain strong customer relationships throughout the sales cycle.

Reporting

- Maintain accurate records of daily field visits, customer interactions, orders and sales.
- Submit regular sales and market reports to the Sales Head.
- Track territory performance and sales pipeline.





Candidate Profile – Automotive Field Sales Background Mandatory We are specifically looking for candidates with 2+ years of field sales experience in the Automotive / Automobile Aftermarket industry.

Candidates from the following backgrounds are preferred:

- Automotive Spare Parts – 2W/4W
- 4-Wheeler Automotive Spare Parts
- HCV – Heavy Commercial Vehicle
- LCV – Light Commercial Vehicle
- Automotive Lubricants / Lube Sales
- Automotive aftermarket products
- Auto components
- Auto electricals
- Engine / transmission / suspension / braking components
- Filters, batteries, tyres or other automotive aftermarket products
- Candidates handling retailers, distributors, garages, workshops and mechanics

Mandatory Experience Minimum 2+ years of field sales experience

Automotive / Automobile Aftermarket background

Experience dealing with retailers, distributors or automobile workshops

Strong territory sales and customer relationship management experience

Willingness to travel extensively for field sales activities

Target-oriented and strong in new customer acquisition

Skills

- Strong sales and negotiation skills
- Excellent communication and interpersonal skills
- Customer relationship management
- Territory management
- New business development
- Market mapping and competitor analysis
- Order management
- Basic CRM/reporting skills
- Solid follow-up and closure skills

Educational Qualification Diploma / Bachelor’s Degree in Business, Marketing, Automobile, Mechanical Engineering or a related field preferred.

How to Apply

Interested candidates can share their updated resume at:

[email protected]

Please mention “CRM – Field Sales Executive” in the subject line.

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