Company Description PPStack is a global EdTech brand that empowers students, professionals, and organizations with future-ready skills for the digital era. By combining artificial intelligence, advanced technology, and innovative teaching methods, PPStack delivers smarter, faster, and more impactful learning experiences. The organization focuses on bridging the gap between education and industry through AI-powered learning platforms, crash courses, corporate training, and career transformation programs.

PPStack also provides digital branding, technology consulting, and e-learning solutions, creating an integrated ecosystem where education drives innovation and sustainable career growth. Trusted by learners worldwide, PPStack is committed to transforming education, careers, and digital growth for a smarter tomorrow.

Role Description This is a full-time remote role for a CRM professional at PPStack. The role involves managing and optimizing customer relationship management processes across the learner, corporate, and institutional segments. Day-to-day responsibilities include maintaining CRM databases, tracking customer interactions, monitoring engagement, and generating insights to improve retention and satisfaction.

The CRM professional will collaborate with sales, marketing, and product teams to design and execute campaigns, support lead management, and ensure timely follow-up and onboarding. The role also includes managing CRM-related projects,



documenting workflows, and continuously improving systems and processes to support PPStack’s education and digital transformation programs.

Qualifications

- Candidates should possess strong Customer Relationship Management (CRM) and Sales skills to manage pipelines, nurture leads, and support revenue growth.
- Candidates should possess excellent Communication skills to interact with learners, corporate clients, and internal stakeholders across global locations.
- Candidates should possess solid Analytical Skills to interpret CRM data, generate reports, and provide actionable insights for engagement and retention.
- Candidates should possess Project Management skills to coordinate CRM initiatives, implement process improvements, and support cross-functional projects.
- Relevant experience with CRM platforms (e.g., HubSpot, Salesforce, Zoho), particularly in EdTech, SaaS, or education services, is beneficial.
- A bachelor’s degree in business, marketing, information systems, or a related field, or equivalent practical experience, is preferred.
- Robust organizational skills, attention to detail, and the ability to work independently in a remote environment are highly valued.
- Experience working with global teams, familiarity with data privacy and compliance standards, and an interest in education and digital transformation are advantageous.

📌 CRM (India)
🏢 PPStack
📍 India