- Handle customer calls, WhatsApp messages, and enquiries.
- Follow up with existing and potential customers.
- Maintain and update customer and CRM records.
- Coordinate with Sales and Service teams.
- Handle customer complaints and ensure timely resolution.
- Prepare daily/weekly follow-up reports.
- Track leads, enquiries, appointments, and customer status.
- Maintain positive customer relationships and customer satisfaction.
Requirements
- B.Com / M.Com / Any.
- 1–3 years of experience in CRM, Customer Service, Telecalling, or Sales.
Pay: ₹15,000.00 - ₹24,000.00 per month
Benefits
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
📌 CRM Executive (Puducherry)
🏢 Ndss
📍 Puducherry
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