About the Role

We are looking for an experienced Tele Collections Executive to handle customer accounts and drive recovery from NPA and Write-off accounts. The ideal candidate should have strong communication and negotiation skills, be target-oriented, and have hands-on experience in collection and recovery.

Key Responsibilities:

- Handle collection and recovery of NPA and Write-off accounts.
- Contact customers and follow up on overdue payments.
- Negotiate repayment plans and drive timely recoveries.
- Achieve assigned monthly collection and recovery targets.
- Maintain accurate records of customer interactions and collection status.
- Follow company collection processes, policies, and compliance guidelines.
- Identify difficult or high-risk accounts and escalate them to the concerned team.
- Build qualified relationships with customers while ensuring effective recovery.

Requirements:

- 6 months to 2 years of experience in NPA or Write-off recovery is mandatory.
- Experience in Banking, NBFC, Fintech,



or Collection Agencies will be preferred.
- Positive communication and customer-handling skills.
- Strong negotiation and convincing abilities.
- Target-oriented with a strong focus on collection performance.
- Candidates from Gurgaon/Gurugram will be preferred.
- Immediate joiners will be preferred.

Salary :

*₹18,000 – ₹21,000 per month, depending on relevant experience, skills, and interview performance.

Why Join Us?

- Opportunity to work in the growing collections and financial services sector.
- Performance-driven work environment.
- Opportunity to develop expertise in NPA and Write-off recovery.

Interested candidates can apply through Indeed with their updated resume.

Pay: ₹18,000.00 - ₹21,000.00 per month

Benefits

- Provident Fund

Experience:
- NPA Collections : 1 year (Required)

Work Location: In person

📌 CRM Executive for Collections - Tele Collections (Gurugram)
🏢 SKOAL Solutions
📍 Gurugram