CRM Banking (Mumbai)

CRM Banking (Mumbai)

09 Sep
|
Kalpataru
|
Mumbai

09 Sep

Kalpataru

Mumbai

Roles and Responsibilities :

- Manage customer relationships through effective communication, ensuring timely resolution of queries and issues.

- Handle customer complaints and concerns in a professional manner, escalating complex issues to senior team members when necessary.

- Process loan applications, conduct credit checks, and prepare reports for lenders as required.

- Maintain accurate records of all interactions with customers using CRM software.

Job Requirements :

- 3-6 years of experience in banking or finance industry, preferably in a voice process role.

- Robust understanding of home loans and other financial products.

- Excellent customer handling skills with ability to work under pressure.

📌 CRM Banking (Mumbai)
🏢 Kalpataru
📍 Mumbai

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