Key Responsibilities

 Manage and respond to all marketing-generated leads within the defined SLA through calls, emails and other communication channels.

 Qualify and validate leads based on customer requirements, project potential, location and business opportunity.

 Maintain accurate, complete and updated lead information, activities and follow-ups in the CRM.

 Assign and route qualified leads to the appropriate Sales Team within the defined SLA.

 Generate and schedule appointments/meetings with Architects, Builders, Dealers and prospective customers.

 Nurture qualified leads through regular follow-ups and support conversion into sales opportunities.

 Track active opportunities, pending follow-ups and lead ageing in coordination with the

Sales Team.

 Ensure closure and proper status updating of all Marketing-generated leads in the CRM.

 Conduct inside sales activities, outbound calls and customer engagement to generate business opportunities.

 Re-engage dormant and lost leads to identify potential business and improve lead recovery.

 Prepare and maintain regular lead, CRM, pipeline, conversion and performance reports.

 Coordinate with Marketing and Sales teams to improve lead quality, conversion and overall lead management effectiveness.

 Ensure adherence to CRM processes, lead management SOPs and defined workflows.





 Monitor lead performance and provide feedback/insights to improve marketing campaigns and sales outcomes.

Required Candidate Profile

Education

 Graduate in any discipline.

 MBA/PGDM in Marketing will be an added advantage.

Experience

 2-5 years of experience in CRM, Lead Management, Inside Sales, Telesales, Customer

Engagement or Marketing Operations.

 Experience in B2B sales / architectural products / building materials / paints /

adhesives / construction / interiors will be preferred.

Required Skills & Competencies

 Strong communication and interpersonal skills.

 Good telephone etiquette and customer interaction skills.

 Strong follow-up and persuasion skills.

 Good understanding of lead qualification and sales funnel management.

 Hands-on experience with CRM systems.

 Good MS Excel and reporting skills.

 Ability to analyse lead and conversion data.

 Solid coordination skills with Sales and Marketing teams.

 Result-oriented and target-driven approach.

 Good time management and ability to manage multiple leads simultaneously.

 Strong attention to detail and data accuracy.

 Ability to work with defined SLAs and processes.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 CRM And Inside Sales executive (Noida)
🏢 Foursis Technical Solutions
📍 Noida