Job Position Summary: To Support the Crew Movements by booking their Hotels, Air Tickets, Transport in 24 by 7 Shifts including Night Shifts.

Key Responsibilities:

Crew Hotel Bookings

- Identify the hotel room requirements for the crew on duty.
- Send the hotel bookings mail to the hotels with details of the crew.
- Coordinate with hotels to get confirmation of the bookings sent.
- Inform the booking confirmation number to the crew via email.
- Coordinate with crew scheduling for any last-minute hotel booking due to IROPS.
- Maintain a tracker for hotel bookings done on a real time basis to ensure no bookings are missed.
- Send a timely compliance statement to the Manager pertaining to confirmed crews hotel bookings as per the requirement.
- Receive calls from the crew regarding hotel booking and provide adequate information as required.

Crew Transport Bookings:
- Identify the transport needs of the crew from various stakeholders in crew scheduling.
- Send templated transport requirement mails to transport vendors.
- Coordinate for the confirmation from the transport vendors regarding the requested transport.

• Receive calls from the crew regarding transport and provide adequate information as required. Ticket Booking for Crew Duty Travel on Akasa Flights:
- Identify the crew duty travel ticket requirement from crew manager system.
- Create the PNR on Navitaire system.
- Send the booking created to the crew on email.
- Coordinate with the crew scheduling SOD for last minute travel requirement.
- Coordinate with RM Support to block the seats for the traveling crew.




- Receive calls from the crew regarding PNR bookings and provide adequate information as required.

Other Airline (OAL) Ticket Bookings for Crew Duty Travel:
- Identify the crew duty travel ticket requirement from crew manager system.
- Take approval from the Managers regarding the OAL ticket prices.
- Create bookings using clear trip or MMT portals.
- Send the booking created to the crew on email.
- Coordinate with the crew scheduling SOD for last minute travel requirement.
- Receive calls from the crew regarding OAL bookings and provide adequate information as required.

Airport Lounge Bookings for Crew Duty Travel:
- Identify the Airport Lounge requirement for crew duty travel from crew manager system.
- Create bookings using Dream folks portal or through Airport Services at respective stations.
- Send the Lounge booking created to the crew on email.
- Coordinate with the crew scheduling SOD for last minute Lounge requirement.
- Receive calls from the crew regarding Lounge bookings and provide adequate information as required.

Policy Adherence:
- Follow system policies, procedures, and checklists to maintain operational efficiency.

• Monitor systems to meet Standard Operating Procedures (SOPs), company policies, and regulatory rules.

Multitasking and Additional Duties

- Multitask and handle additional responsibilities as assigned by the reporting Manager.

Desired Qualifications: Preferred Graduation in any stream. Command on MS Excel. Robust Time Management and Communication Skills. Location - Akasa Air, Urmi Estate, Lower Parel. Mumbai - 400013

Employment type - Contractual

📌 Crew Scheduling (Mumbai)
🏢 Akasa Air
📍 Mumbai