The team purpose is to focus on Credit Control collections and collect the outstanding debts overdue and falling due in current month. As a team we are responsible for the global cash collections and must provide consistent communications to the business on funds coming in and any issues preventing cash collection.

The role reports to the HO of Credit Control, the key responsibility of the role is focused on improving cash collections and reducing DSO to meet company targets. The functions include customer contact and collection of due payments, account reconciliations, cash application, statements/dunning, master data and some aspects of billing.

Accountabilities

Manage specific regions, entity and customers as assigned

Daily customer collection calls and follow up on invoices due or falling due for payment

Pro-active collections strategy, payment confirmation prior to invoice due date

Query resolution, liaising with external internal customers

Cash allocation and customer account reconciliations

Cash collection forecasting

AR admin clearings, journals, write off and matching





Billing plans follow up

Utilize Cash is King application and maintain accurate updates

Collection target monthly, reduce overdue position and improve DSO

Administration tasks, collecting customer information, update SAP master data

Administration other tasks, payment application, clearings, journals, write off and matching

Single point of contact for AR matters for external and internal clients

Key Performance Indicators

Monthly cash collections as per monthly targets

Reduce overdue debts and 90+ days due debts to minimum

DSO vs BPDSO target variance of 5 days

Knowledge and Experience

SAP and Accounts receivable collections.

Competencies

Teamwork and team player

Excellent Communication

Results and target focused

High attention to detail

Able to prioritize and plan work

Excellent Customer service

Excellent telephone and written skills

Excellent negotiator to close calls

📌 Credit Control Specialist (Bengaluru)
🏢 Getronics
📍 Bengaluru