Crenzo

Create. Connect. Convert.

The creator performance platform.

Location: Delhi NCR

Work Mode: Hybrid / Travel Delhi NCR

Duration: 6 months

Stipend: ₹5,000/month

Openings: 10

Experience: Freshers / 0–1 year

Start Date: September 2026

About Crenzo

Crenzo is building a creator-performance platform that connects brands with micro-influencers and UGC creators.

We help brands discover the right creators, execute creator campaigns, manage content and understand what performs.

We are currently building our 100-day MVP and are looking for Client Service Interns to work closely with our brand clients and internal campaign team.

About the Role

As a Client Service Intern , you will be the day-to-day communication point between Crenzo and our brand clients .

Your role is to make sure clients receive a smooth experience throughout their creator campaigns.

You will coordinate with

Client → Crenzo Team → Creators → Content Team

This is a great opportunity for someone who enjoys talking to people, managing relationships, following up and solving problems.

Key Responsibilities? Client Communication

- Communicate with clients through WhatsApp, email and calls.
- Understand client requirements and campaign objectives.
- Share campaign updates and timelines.
- Respond to client queries promptly.
- Coordinate meetings and follow-ups.
- Maintain professional relationships with clients.
- Collect client feedback and communicate it to the internal team.

? Campaign Management
- Understand campaign briefs from clients.
- Coordinate creator shortlisting and approvals.
- Track campaign timelines and deliverables.
- Follow up with creators for content submissions.
- Coordinate revisions and approvals.
- Ensure campaigns are delivered on time.
- Escalate issues to the Senior CS / Campaign Manager.

? Client Reporting
- Maintain client and campaign information in CRM/Google Sheets.
- Track campaign status.
- Prepare basic campaign updates.




- Collect content and performance information.
- Help prepare post-campaign reports.

? Client Retention
- Follow up after campaign completion.
- Understand client satisfaction.
- Identify opportunities for repeat campaigns.
- Maintain regular communication with existing clients.
- Help the team build long-term brand relationships.

Who We're Looking ForMust have
- Excellent communication skills
- Good spoken and written English
- Comfortable speaking with clients on calls
- Valuable Hindi communication
- Strong follow-up skills
- Organized and responsible
- Positive attitude
- Comfortable with WhatsApp, Google Sheets and basic computer tools
- Willingness to learn

Good to have
- Previous client servicing/customer success internship
- Sales or business development experience
- Agency experience
- Digital marketing knowledge
- Social media/Instagram knowledge
- Influencer marketing knowledge

Freshers are welcome to apply.

What You Will Learn

During the internship, you will get hands-on experience in:

- Client servicing
- Account management
- Influencer marketing
- UGC campaigns
- Brand communication
- Campaign management
- Customer retention
- Digital marketing
- Creator economy
- Startup operations

You will work directly with brands, creators and the Crenzo core team .

What We Expect

We are looking for someone who doesn't wait for instructions for everything.

If a client hasn't responded:

Follow up.

If a creator hasn't submitted:

Follow up.

If something is delayed

Identify it and escalate it.

If a client is unhappy:

Understand the problem and help solve it.

We value ownership, communication and execution .

Performance Metrics

You will be evaluated on:

- Client response time
- Follow-up discipline
- Client satisfaction
- Campaign coordination
- Campaign completion
- Communication quality
- CRM/data accuracy
- Problem-solving
- Client retention

Career Opportunity Based on performance, interns may be considered for a full-time Client Service / Account Management / Customer Success role at Crenzo .

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