Title: Coupa Consultant

Location: Pune

Exp: 5+ Years

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Key Responsibilities

Coupa Functional & Configuration

- Configure and support Coupa P2P, Invoicing, Expenses (T&E;), and Approval workflows.
- Maintain approval matrices, including commodity-based and amount-based approvals.
- Configure requisition, purchase order, invoice, contract, and expense policies.
- Maintain chart of accounts, cost centers, entities, and accounting configurations.
- Support Coupa releases, upgrades, regression testing, and enhancements.
- Translate business requirements into effective Coupa configurations.

Production Support & Operations

- Provide L1/L2/L3 functional support for Coupa production issues.
- Analyze tickets related to user access, approvals, invoice routing, expense processing, and card feeds.
- Perform root cause analysis and recommend corrective actions.
- Coordinate with Coupa Support for product limitations, defects, and technical issues.
- Ensure timely ticket resolution, documentation, and stakeholder communication.

Access, Controls & Compliance

- Manage Coupa user roles, permissions, and access provisioning.
- Ensure access is aligned with Segregation of Duties (SoD) and audit requirements.
- Validate access requests against finance and compliance guidelines.
- Support internal and external audits by providing configuration evidence and process documentation.





Integrations & Data

- Work with technical teams on Coupa integrations with ERP systems, expense/card platforms, HR systems, and reporting tools.
- Validate inbound and outbound data, lookup values, and master data synchronization.
- Support UAT and business validation for integrations and system enhancements.
- Troubleshoot functional issues related to integration and data flows.

Stakeholder Management

- Act as a functional SME for Finance, Procurement, Accounts Payable, and T&E; teams.
- Conduct user walkthroughs, product demonstrations, and functional training.
- Coordinate with business stakeholders to understand requirements and deliver solutions.
- Support cutover, go-live, and hypercare activities.

Required Skills & Experience

- 5–7 years of hands-on Coupa functional experience.
- Strong expertise in Coupa Procure-to-Pay (P2P) and Invoicing.
- Strong experience with Approval configurations and approval matrices.
- Good understanding of T&E; / Expense management processes.
- Experience in Coupa production support and ticket-based operations.
- Solid understanding of finance and procurement business processes.
- Experience with Coupa configuration, enhancements, and release management.
- Strong analytical, troubleshooting, documentation, and communication skills.

📌 Coupa Consultant (Pune)
🏢 NR Consulting
📍 Pune