09 Sep
|
BRIGHTSUN TRAVEL
|
Gurugram
09 Sep
BRIGHTSUN TRAVEL
Gurugram
Corporate Travel Consultant HNI Clients | UK & UAE Market
Location: Gurugram
Experience: 48 Years
Industry: Travel / Corporate Travel Management
Employment Type: Full-Time
About the Role
We are looking for an experienced Corporate Travel Consultant with strong expertise in international flight bookings, hotel reservations, and end-to-end travel management to join our team.
The role will primarily involve managing travel requirements for HNI/UHNI and corporate clients across the UK and UAE markets, where attention to detail, speed, discretion, problem-solving, and exceptional customer service are essential.
The ideal candidate should have hands-on experience managing complex international itineraries, be highly proficient in at least one major GDS (Galileo / Sabre / Amadeus), and be confident in dealing with premium and time-sensitive travel requirements.
Key Responsibilities
Flight & Air Travel Management
- Manage domestic and international flight bookings, including complex and multi-sector itineraries.
- Handle Business Class, First Class, Premium Economy travel requirements.
- Provide expert advice on international routing, connections, schedules, fares and travel options.
- Manage urgent and last-minute travel requirements with accuracy and efficiency.
- Identify the most suitable travel options based on the client's preferences, budget and schedule.
Hotels & Ground Services
- Manage hotel reservations, including luxury and premium accommodation.
- Handle transfers, airport meet & greet, chauffeur services and other ground arrangements.
- Negotiate and source suitable options based on client requirements and preferences.
- Ensure all elements of the itinerary are accurately coordinated and confirmed.
End-to-End Corporate Travel Management
- Plan and manage complete end-to-end travel itineraries for corporate and HNI clients.
- Understand individual client preferences and provide highly personalised travel solutions.
- Proactively monitor bookings and assist clients before, during and after their journey.
- Handle flight disruptions, cancellations, missed connections and other travel emergencies efficiently.
- Maintain complete accuracy across bookings, passenger details, travel documentation and itinerary information.
Client & Supplier Management
- Build and maintain solid relationships with HNI clients and corporate travellers.
- Deliver a high-touch, personalised and professional customer experience.
- Respond promptly to client queries through phone, email and other communication channels.
- Escalate and resolve service issues while maintaining a positive client experience.
- Maintain confidentiality and professionalism when handling premium client requirements.
What We're Looking For
- 4+ years of relevant experience in Corporate Travel / Business Travel / Premium Travel Management.
- Proven experience handling HNI/UHNI, VIP or corporate clients will be highly preferred.
- Strong hands-on experience in international flight bookings and ticketing.
- Excellent knowledge of international routing, fare structures and travel geography.
- Experience with hotel bookings,
transfers and other travel services.
- Strong understanding of the UK and/or UAE travel markets.
- Must have hands-on experience with at least one major GDS Galileo, Sabre or Amadeus.
- Excellent verbal and written communication skills.
- Strong customer service and relationship management skills.
- Excellent problem-solving and decision-making abilities.
- Ability to manage multiple bookings and urgent requirements in a fast-paced environment.
- High attention to detail with a strong sense of ownership and accountability.
- Ability to work effectively under pressure and meet client expectations within tight timelines.
Preferred Candidate Profile The ideal candidate is someone who:
- Has experience managing premium corporate and HNI travel requirements.
- Can independently handle a booking from initial enquiry through completion of travel.
- Is confident dealing with complex international itineraries and last-minute changes.
- Understands the importance of speed, accuracy, discretion and personalised service when dealing with HNI clients.
- Has strong commercial awareness and can identify the right travel solution while maintaining service quality.
- Demonstrates a proactive approach rather than simply processing bookings.
Why Join Us?
- Opportunity to work with premium corporate and HNI clientele.
- Exposure to UK and UAE international travel markets.
- Work in a fast-paced and professionally driven travel environment.
- Opportunity to develop expertise in premium and corporate travel management.
- Be part of a team focused on delivering exceptional end-to-end travel experiences.
Contact - Srishti Thakur (HR) (phone hidden)
📌 Corporate Travel Consultant (HNI Clients UK & UAE Market) (Gurugram)
🏢 BRIGHTSUN TRAVEL
📍 Gurugram