Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank's domestic and overseas offices and Mizuho's group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS's development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What's in it for you?

o Immense exposure and learning

o Excellent growth opportunities

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS: -

Position:- PEGA Support engineer

Shift :- General shift work from office

Job Summary





we are seeking a highly skilled and proactive PEGA support engineer to oversee the maintenance , support and optimization of PEGA based application. the role is critical in ensuring system stability managing incident resolution and driving continuous improvement across our PEGA ecosystem. the ideal candidate will combine deep technical expertise with strong leadership and communication skills to support business critical workflows and collaborate across terms

Key Responsibilities:
- Lead the support and maintenance of PEGA applications, ensuring high availability and performance.
- Manage and resolve incidents, service requests ensuring timely resolution and escalations related to PEGA applications.
- Monitor system health performance metrics using tools like PDC logs to proactively identify and address issues .ensure compliance with SLA security standards and audit requirements
- Collaborate with development , QA and infrastructure te

📌 Pega Support Engineers- 3+ yrs (Chennai)
🏢 Mizuho
📍 Chennai