09 Sep
|
RMV Workforce
|
Pune
09 Sep
RMV Workforce
Pune
Designation – International Collection Executive
Location: Jaipur (Work From Office)
Working Days: 5 Days a Week
Shift: Rotational Shifts
Transport: Both-Side Cab Facility (Within Applicable Cab Zone)
CTC: Up to ₹32,000 CTC/Month + Performance Incentives
Role Overview
We are hiring experienced International Collection Executives for the US Collections Process (1st & 3rd Party). The role involves handling customer accounts, recovering outstanding payments, negotiating payment solutions, and ensuring a positive customer experience while meeting collection and quality targets.
Key Responsibilities
- Handle outbound and inbound calls for the US Collections process.
- Contact customers regarding overdue payments and negotiate suitable repayment plans.
- Ensure timely recovery of outstanding balances while maintaining a qualified approach.
- Update customer interactions, payment commitments, and account details accurately in the CRM system.
- Meet individual and team collection targets while maintaining quality standards.
- Adhere to company policies, compliance guidelines, and process requirements.
Eligibility Criteria
- US Collection / International Collection experience is mandatory.
- Candidates must have a relevant Collection background.
- Excellent verbal communication and negotiation skills in English.
- Comfortable working in rotational shifts.
- Basic computer knowledge and familiarity with CRM tools.
- Immediate Joiners Preferred.
What We Offer
- CTC up to ₹32,000/Month + Performance Incentives
- 5 Days Working
- Rotational Shifts
- Both-Side Cab Facility (Within Applicable Cab Zone)
- Career growth opportunities
- Supportive and professional work environment
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