WE ARE HIRING

Role: Customer Support – Non-Voice

Location: Pune

Experience: 1+ Years

Language: C1 English – Mandatory

Communication: Excellent English Communication Skills

Interview Mode: Face-to-Face (F2F)

Key Responsibilities:
- Handle customer queries and provide accurate resolutions through non-voice channels
- Respond to customer concerns professionally and efficiently
- Maintain high standards of customer service and customer satisfaction
- Understand customer requirements and provide appropriate solutions
- Maintain accuracy while handling customer interactions and documentation
- Follow process guidelines, quality standards, and SOPs

Candidate Requirements:

1+ years of experience in Customer Support / Non-Voice process

C1 level English proficiency – Mandatory

Excellent written and verbal communication skills

Solid comprehension and problem-solving skills

Good typing and documentation skills

Customer-focused approach

Comfortable working in rotational shifts, if applicable

Thanks

📌 Customer Support Executive- 1+ Year- Immediate Joiner (Mumbai)
🏢 PineQ Lab Technology
📍 Mumbai