Purpose of a Job:

To lead a high-performing team in generating sales for multiple Residential Projects by driving referrals, repeat sales, and loyalty initiatives through strategic corporate partnerships and customer relationships.

Key Roles and Responsibilities:

•Lead and mentor a team of CLR managers to build and maintain solid engagement with existing customers, driving repeat business and referral sales via loyalty programs.

•Develop, implement, and oversee corporate loyalty schemes, campaigns, and events to boost brand recall, generate quality leads, and achieve sales targets.

•Organize and direct property presentations, webinars, site visits, and exclusive previews for corporate clients and their employees, ensuring high-impact execution.

•Collaborate with internal teams (sales, marketing, CRM) and external partners to align strategies, optimize campaigns, and deliver exceptional customer experiences.

•Monitor team performance metrics, generate comprehensive reports on referral leads, loyalty conversions, corporate engagement, and sales pipeline; use insights to refine strategies.

•Identify and pursue new opportunities for client engagement, feedback collection, and loyalty enhancement, while coaching the team on best practices.

•Drive team recruitment, training, and motivation to meet departmental KPIs and contribute to overall corporate loyalty revenue goals.

Core Competencies:

- Problem solver - Result oriented, ensures operational excellence in areas of responsibility and delivers best results. Takes active ownership of problems and provide timely and result focused solutions. Remains outcome-driven, action oriented and go getter.
- Accountability - Takes ownership of projects andtasks to be completed in a desired timeline.
- Teamwork & Collaboration - Fosters a culture of trust, collaboration and support.



Works collaboratively both within one’s own function and across functions to achieve Piramal Realty goals.
- Analytical Reasoning - You get a kick out of digging deep into data, thinking from first principles and delivering the best results- doing whatever it takes to execute on complex projects
- Effective Communication - Communicate clearly and effectively (both verbal and written). Communicate timely and responsively. Seeks feedback and provides feedback. Encourages open discussion and dialogue.
- Innovation - Drive self and encourage others to actively look beyond boundaries for new insights and opportunities for success.
- Customer Service Orientation - Develop and maintain strong external and internal customer relationships by identifying and anticipating customer needs and responding to them by maintaining long term relationship.
- Pressure Handling - Ability to work under pressure and complex situations and to come out with solutions as per the situations faced

Established in 2012, Piramal Realty aspires to be India's leading real estate company, going beyond mere scale and profitability. Our commitment lies in shaping lives and contributing to the nation's progress through avant-garde architectural designs. Focused on gold standards in design, quality, safety, and customer-centricity, our developments foster vibrant community living. Our diverse and cohesive team, leveraging unique strengths, is the driving force turning our collective vision into tangible successes.Established in 2012, Piramal Realty aspires to be India's leading real estate company, going beyond mere scale and profitability. Our commitment lies in shaping lives and contributing to the nation's progress through avant-garde architectural designs. Focused on gold standards in design, quality, safety, and customer-centricity, our developments foster vibrant community living. Our diverse and cohesive team, leveraging unique strengths, is the driving force turning our collective vision into tangible successes.

📌 Clr Tl (Mumbai)
🏢 Piramal Realty
📍 Mumbai