Duration: 12+ Months( Possible extension or conversion)
Location: Bengaluru, India
#LP
Job Summary: This role involves leading a team in a 24x7 cloud operations environment, ensuring smooth day-to-day execution of tasks and addressing operational issues. You will be responsible for technical guidance, team training, and continuous improvement within the operations. A key part of this position is collaborating with client teams to develop deep platform-specific knowledge.
Key Responsibilities:
- Oversee daily Tier 1 Cloud Operations across shift rotations.
- Conduct shift handovers, provide technical coaching, and review team readiness.
- Manage and support production environments on Linux, AWS, and Azure.
- Lead incident triage, escalation, and coordination efforts.
- Monitor CI/CD pipelines and support automation initiatives.
Must-Have Skills:
- Proven Linux and cloud operations expertise.
- Hands-on experience with AWS.
- Experience in production incident management and on-call rotations.
Industry Experience: Experience in enterprise cloud environments, particularly supporting critical production systems, is required. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment . Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!
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