09 Sep
|
Piramal Realty
|
Mumbai
09 Sep
Piramal Realty
Mumbai
Purpose of a Job:
To lead a high-performing closing team in generating sales for multiple Residential Projects by converting qualified leads into bookings, overseeing end-to-end sales processes, mentoring team members, and driving revenue growth while ensuring exceptional client experiences.
Key Roles and Responsibilities:
•Lead and mentor a team of closing Managers to achieve transparent client communication, effective product presentations, and seamless property orientations.
•Build and disseminate in-depth product knowledge across the team, ensuring consistent and compelling customer communications.
•Oversee hosting of client meetings, sales presentations, and site visits, while modeling best practices for deal progression.
•Drive team negotiations to win and close deals within specified TATs, resolving escalations for high-stakes transactions.
•Facilitate team-driven revisits, query resolutions, and end-to-end closures to maximize conversion rates.
•Implement robust client follow-up strategies, monitor buying conversion ratios, and coach team on improvements.
•Achieve and exceed team revenue targets on a monthly, quarterly, and annual basis through performance tracking.
•Develop and nurture relationships with Channel Partners, guiding the team to expand networks and site business.
•Activate additional sales channels per company directives, building team capabilities to scale business growth.
•Ensure the team maintains required call volumes, market visits, and competitive intelligence gathering, including micro-market analysis.
•Enforce rigorous adherence to company systems, processes,
and compliance standards across the team.
•Champion customer satisfaction initiatives to boost cross-sell opportunities and repeat business.
•Take proactive leadership to surpass team sales targets, fostering a high-accountability culture.
•Conduct regular team performance reviews, training sessions, and motivation programs to optimize productivity.
Core Competencies:
- Problem solver - Result oriented, ensures operational excellence in areas of responsibility and delivers best results. Takes active ownership of problems and provide timely and result focused solutions. Remains outcome-driven, action oriented and go getter.
- Accountability - Takes ownership of projects and tasks to be completed in a desired timeline.
- Teamwork & Collaboration - Fosters a culture of trust, collaboration and support. Works collaboratively both within one’s own function and across functions to achieve Piramal Realty goals.
- Analytical Reasoning - You get a kick out of digging deep into data, thinking from first principles and delivering the best results- doing whatever it takes to execute on complex projects
- Effective Communication - Communicate clearly and effectively (both verbal and written). Communicate timely and responsively. Seeks feedback and provides feedback.
Encourages open discussion and dialogue.
- Innovation - Drive self and encourage others to actively look beyond boundaries for new insights and opportunities for success.
- Customer Service Orientation - Develop and maintain strong external and internal customer relationships by identifying and anticipating customer needs and responding to them by maintaining long term relationship.
- Pressure Handling - Ability to work under pressure and complex situations and to come out with solutions as per the situations faced
Established in 2012, Piramal Realty aspires to be India's leading real estate company, going beyond mere scale and profitability. Our commitment lies in shaping lives and contributing to the nation's progress through avant-garde architectural designs. Focused on gold standards in design, quality, safety, and customer-centricity, our developments foster vibrant community living. Our diverse and cohesive team, leveraging unique strengths, is the driving force turning our collective vision into tangible successes.Established in 2012, Piramal Realty aspires to be India's leading real estate company, going beyond mere scale and profitability. Our commitment lies in shaping lives and contributing to the nation's progress through avant-garde architectural designs. Focused on gold standards in design, quality, safety, and customer-centricity, our developments foster vibrant community living. Our diverse and cohesive team, leveraging unique strengths, is the driving force turning our collective vision into tangible successes.
📌 Closing TL (Mumbai)
🏢 Piramal Realty
📍 Mumbai