Company Description OwlMinds is a mission-driven global ed-tech company focused on enhancing cognitive development in children through a proven, research-based curriculum. The organization helps learners build Officer-Like Qualities (OLQs) such as reasoning, responsibility, initiative, and confidence, designed and capstoned by experienced public service and defense professionals. OwlMinds also offers programs in digital life basics, including AI, metaverse, and spreadsheets, developed by technology experts.

Financial literacy modules are led by seasoned finance leaders, while entrepreneurship tracks are guided by business executives. The company’s vision is to empower every child to become a lifelong creator rather than a passive consumer.

Role Description The Client Relationship Associate is a full-time, on-site role based in the Pune District. This role involves managing and nurturing relationships with parents, schools, and partners, ensuring a high-quality experience throughout the learner’s journey. Daily responsibilities include responding to inquiries, providing program information, coordinating onboarding and follow-ups, and addressing concerns in a timely and professional manner.

The role also requires maintaining accurate records in CRM or internal systems,



preparing basic reports on engagement and feedback, and collaborating with academic and operations teams to improve services. The associate will support events, workshops, and outreach activities, representing OwlMinds and its mission to key stakeholders.

Qualifications

- Candidates should possess skills in Business Relationship Management and Client Relations to manage and grow key accounts effectively.
- Candidates should possess strong Communication and Relationship Building skills to engage with parents, schools, and partners in a clear and empathetic manner.
- Candidates should possess solid Analytical Skills to interpret feedback, track engagement metrics, and support data-informed decisions.
- Relevant experience in client-facing, customer success, or account management roles, preferably in ed-tech or education services.
- Bachelor’s degree in business, communications, education, or a related field, or equivalent practical experience.
- Ability to work on-site in Pune District, manage multiple tasks, and collaborate effectively in a team-oriented setting.
- Comfort with basic digital tools, CRM systems, and MS Office or similar productivity software.

📌 Client Relationship Associate (Maharashtra)
🏢 Owlminds
📍 Maharashtra