Job DescriptionJob Title:- Technical Consultant (Microsoft Dynamics CRM) Experience:- 6 Years+ Location:- LTM Pan India Notice Period:- Immediate-2 Months Job Description:- MS Dynamic 365 Technical Consultant/Developer The Dynamic 365 Technical Consultant/Developer needs to be well versed with Dynamics 365 Customer Service, Customer Service Hub, Knowledge Management, Self Service Portal, Reports & Dashboards using Power BI/SSRS, Power Automate and Power Apps. The selected candidate will work as part of the development team, and report to the project manager and technical lead. Essential Job Functions & Required Skills: • Proficient with developing, deploying, customizing and integrating Dynamics 365 Customer Service. • Proficiency in designing, developing and implementing business processes, plugins and workflows. • Experience in designing and creating custom entities and relationships between those entities. • Experience in handling multiple business unit with data segregation and cross BU access/roles.
• Strong hand on experience in developing Dynamics Self-service Portals and Custom portal integrating multiple Dynamics instance for Case creation, Case status update, Add Comment, Upload Screenshots and knowledge Management integrating SharePoint. • Experience of software development using Microsoft .Net, C#, JSON and jQuery. • Experience in Customer Service Hub, Unified Client Interface, Client API form context and Model-driven apps. • Solid Hand on experience in Scheduled Reports, Custom SSRS reports with multiple data sources (external & internal). • Experience in developing automations using Power Automate and Power Apps. • Experience in developing application which can be published to Azure. • Experience in handling huge volumes of case and email records. • Experience in using third party tools to configure, customize, monitor and troubleshoot the Dynamics application. • Experience in Agile/Scrum based process implementation using tools like Azure DevOps with
📌 Technical Consultant (Bengaluru)
🏢 LTM
📍 Bengaluru