KRAs

1. IT Strategy &

- Leadership

- Define and execute a global IT strategy and roadmap aligned with organizational growth and expansion plans.

- Partner with senior leadership to position technology as a strategic business driver.

- Establish strong IT governance, policies, and operating frameworks across regions.

- Lead IT budgeting, cost optimization, and ROI-driven investment decisions.

- Build and manage a high-performing, globally distributed IT organization.

- GLOBAL EXPOSURE – Proven experience developing and executing IT strategy across multiple countries/geographies is mandatory, with the ability to operate effectively across diverse business, regulatory, and cultural environments.

2. Bid &

- Tender Management

–

Government / Government Ministry

- Lead end-to-end bid and tender management for technology-led opportunities with government departments, ministries, public-sector organizations, and other institutional clients.

- Own the bid lifecycle from opportunity qualification, RFP/RFQ/RFI analysis, solutioning, technical and commercial coordination, compliance documentation, pricing inputs, and submission through clarification, negotiation, and award stages.

- Work closely with business, finance, legal, solution architects, delivery, cybersecurity, and procurement teams to build competitive, compliant, and commercially viable proposals.

- Develop and review technical proposals, statements of work, solution architectures, implementation approaches, service levels, risk assumptions, and governance models.

- Ensure adherence to government procurement requirements, tender conditions, eligibility criteria, security standards, data-protection obligations, and contractual commitments.

- GLOBAL EXPOSURE – Mandatory experience handling bids/tenders or institutional engagements across multiple geographies, preferably involving international government, ministry or public-sector stakeholders and differing procurement/regulatory frameworks.

3. Vendor &

- Stakeholder Management

- Manage relationships with global technology vendors, system integrator, strategic partners, and service providers.

- Negotiate and oversee large-scale contracts, SLAs, commercial terms, performance metrics, renewals, and service governance.

- Collaborate with cross-functional leaders to deliver business-aligned technology solutions.

- Drive stakeholder alignment across operations, compliance, and customer experience teams.

4. Merger &

- Acquisition (M&A;) / Technology Integration





- Provide technology leadership and due diligence support for mergers, acquisitions, strategic investments, joint ventures, and business integrations.

- Assess target organizations’ IT architecture, applications, infrastructure, cybersecurity posture, data landscape, technology contracts, licenses, vendors, and technical debt.

- Identify technology synergies, integration risks, cost opportunities, duplication, and transformation priorities and translate findings into actionable integration plans.

- Develop and execute post-merger technology integration roadmaps covering applications, infrastructure, data, identity/access, cybersecurity, cloud platforms, governance, and operating models.

- Partner with executive leadership, finance, legal, HR, business teams, and external advisors to ensure technology integration supports the broader deal thesis and business objectives.

- GLOBAL EXPOSURE – Mandatory experience supporting or leading M&A;/integration initiatives involving businesses, teams, systems, or stakeholders across multiple countries/geographies.

5.

Digital

Transformation &

- AI Integration

- Drive enterprise-wide digital transformation initiatives across operations and customer interfaces.

- Lead adoption of AI/ML technologies, including intelligent document processing, fraud detection systems, predictive analytics, conversational AI, and automation.

- Develop scalable data platforms, analytics capabilities, and decision intelligence systems.

- Embed automation and digital-first workflows across business processes.

- GLOBAL EXPOSURE – Experience leading transformation and AI/digital programs across international markets is essential, including coordination with global stakeholders and technology teams.

6. Global IT Infrastructure &

- Systems Management

- Oversee end-to-end IT infrastructure, enterprise systems, and application landscape across all global locations.

- Lead cloud transformation initiatives (AWS, Azure, GCP) and hybrid architectures.

- Ensure high availability, scalability, and resilience of mission-critical systems.

- Drive modernization through micro-services architecture, APIs,



and platform engineering.

- Manage global IT operations supporting high-volume, transaction-heavy environments.

7. Cybersecurity, Risk &

- Compliance

- Develop and implement a robust cybersecurity strategy and governance framework.

- Ensure compliance with global data protection regulations (GDPR, etc.) and government specific security requirements.

- Lead risk management, security operations, and incident response mechanisms.

- Establish and maintain business continuity and disaster recovery frameworks.

- Conduct regular security audits, vulnerability assessments, and compliance reviews.

- GLOBAL EXPOSURE – Mandatory experience managing cybersecurity, risk, compliance, or technology governance across multiple geographies, with an understanding of differing regulatory and data-protection environments.

8. Innovation &

- Emerging Technologies

- Identify and implement emerging technologies such as Artificial Intelligence / Generative AI, Robotic Process Automation (RPA), and Blockchain (where applicable).

- Establish innovation frameworks and Centres of Excellence (CoEs).

- Foster a culture of continuous innovation, experimentation, and agility.

- GLOBAL EXPOSURE – Demonstrated ability to evaluate and scale emerging technologies in international/global operating environments is preferred.

9. Team Leadership &

- Capability Building

- Lead and mentor multicultural IT teams across geographies.

- Build strong leadership pipelines (CTO/VP/Director levels).

- Drive capability development in AI, cloud, cybersecurity, and data engineering.

- Promote a culture of accountability, collaboration, and high performance.

Required Qualifications

Educational Background

- Engineering Graduate (B.Tech. / BE) – Mandatory.

- Master’s degree (MBA / PGDM / M.Tech) – Preferred.

Skilled Experience

- 20+ years of progressive experience in IT leadership roles.

- 8+ years in senior leadership roles (CIO / CTO / Head IT).

- Experience within listed Indian companies / large enterprises / global services organizations.

- Proven track record of managing global IT operations across multiple geographies.

- Experience in regulated industries or government-linked environments is highly desirable.

- GLOBAL EXPOSURE – Mandatory: substantial international experience leading technology functions, programs, bid and tender management, stakeholders, teams, vendors, or operations across multiple countries/geographies.

📌 Chief Technology Officer (New Delhi)
🏢 KNR Management Consultants
📍 New Delhi