: Chief Human Resources (HR) Head

Industry: Hospital

Experience Required: 15+ Years ( 10+Years in Hospital )

Location :-- Gurgaon and Delhi

Reporting To: Chief Executive Officer (CEO) / Managing Director (MD)

Location: As per organization

Position Summary The Chief HR Head is responsible for leading the hospital's overall human resources strategy, ensuring the organization attracts, develops, and retains a high-performing workforce while fostering a culture of excellence, compliance, and patient-centered care. The role provides strategic leadership across all HR functions, including talent acquisition, employee engagement, performance management, learning & development, compensation & benefits, industrial relations, statutory compliance, and organizational development.

Key Responsibilities

Strategic HR Leadership

Develop and execute the hospital's HR strategy aligned with organizational goals.

Act as a strategic advisor to the CEO and leadership team on workforce planning and organizational effectiveness.

Drive culture transformation, employee engagement, and change management initiatives.

Establish HR policies and governance frameworks that support sustainable growth.

Talent Acquisition & Workforce Planning

Lead recruitment strategies for clinical, nursing, administrative, and support staff.

Ensure timely hiring of key medical professionals and leadership positions.

Develop succession planning and leadership pipeline initiatives.

Build employer branding strategies to attract top healthcare talent.

Performance & Talent Management

Design and implement performance management systems and KPI frameworks.

Lead talent reviews, succession planning, and career development programs.

Develop competency frameworks for all employee categories.

Promote a high-performance culture through continuous feedback and recognition.

Learning & Development

Create learning strategies for clinical and non-clinical employees.

Ensure mandatory healthcare compliance training is completed.

Develop leadership development and management capability programs.





Promote continuous professional development and skill enhancement.

Employee Relations & Engagement

Foster a positive employee experience and healthy workplace culture.

Address employee grievances and resolve workplace conflicts.

Lead engagement surveys and implement improvement initiatives.

Promote diversity, inclusion, employee wellness, and work-life balance.

Compensation & Benefits

Develop competitive compensation structures aligned with market benchmarks.

Oversee salary reviews, incentives, and benefits administration.

Ensure payroll governance and compliance.

Recommend reward and recognition programs to improve retention.

HR Operations & Compliance

Ensure compliance with applicable labor laws, healthcare regulations, and statutory requirements.

Oversee HR audits, documentation, and policy implementation.

Manage employee records, HRMS, and digital HR transformation initiatives.

Ensure compliance with accreditation standards and regulatory requirements where applicable.

Industrial Relations

Maintain harmonious industrial relations across hospital operations.

Handle negotiations, disciplinary matters, and legal HR issues.

Liaise with government authorities and regulatory bodies when required.

HR Analytics & Digital Transformation

Develop HR dashboards and workforce analytics.

Monitor HR metrics including attrition, recruitment, productivity, absenteeism, and employee satisfaction.

Drive HR automation and digital transformation initiatives.

Budget & Leadership

Prepare and manage the HR department budget.

Lead, mentor, and develop the HR team.

Collaborate with department heads to address workforce requirements.

Qualifications

Master's degree in Human Resources, Personnel Management, MBA (HR),



or equivalent.

Additional certifications in Strategic HR, Labour Laws, Organizational Development, or Healthcare HR are preferred.

Experience

15+ years of progressive HR experience, (10+Years in hospital ) with significant leadership experience in multi-speciality hospitals or large healthcare organizations.

Proven expertise in strategic HR leadership, talent management, organizational development, and employee relations.

Experience managing large, diverse workforces including doctors, nurses, allied health professionals, and support staff.

Key Competencies

Strategic thinking and business acumen

Leadership and people management

Healthcare workforce planning

Organizational development

Talent acquisition and retention

Employee engagement

Performance management

Labour laws and statutory compliance

Industrial relations

Compensation and benefits

Change management

HR analytics and HRMS

Stakeholder management

Excellent communication and negotiation skills

Problem-solving and decision-making

Key Performance Indicators (KPIs)

Employee retention and attrition rate

Recruitment turnaround time

Employee engagement score

Training completion and effectiveness

Leadership succession readiness

HR compliance and audit outcomes

Payroll accuracy and timeliness

Performance appraisal completion rate

Employee grievance resolution turnaround time

HR cost optimization

Diversity and inclusion metrics

Overall workforce productivity

Preferred Candidate Profile

Demonstrated success in leading HR transformation within a hospital or healthcare setting.

Strong understanding of healthcare accreditation standards and workforce regulations.

Ability to build a high-performance, patient-centric organizational culture.

Excellent interpersonal, influencing, and executive stakeholder management skills.

High integrity, professionalism, and commitment to ethical HR practices.

Thanks & Regards

Deepti

(phone hidden)

[email protected]

Esolutions India www.esolutionsindia.net

📌 Chief Human Resources (Gurugram)
🏢 e Solutions India
📍 Gurugram