Job Summary

We are looking for an experienced Charge Entry Team Lead / SME with strong knowledge of U.S.

Medical

Billing and Revenue Cycle Management (RCM). The ideal candidate will have hands-on experience in Charge Entry processes, team handling, quality monitoring, productivity management, and U.S. healthcare billing workflows.

Key Responsibilities

- Manage and oversee day-to-day Charge Entry operations for U.S. healthcare accounts.

- Ensure accurate and timely entry of charges in accordance with client and payer requirements.

- Review charges for accuracy, completeness, and compliance with billing guidelines.

- Identify and resolve charge entry errors, discrepancies, and process issues.

- Train, guide, and support team members on Charge Entry processes and billing workflows.

- Monitor team productivity, quality, accuracy, and daily performance targets.

- Conduct regular process audits and provide feedback/coaching to team members.

- Handle escalations and coordinate with internal teams to resolve process-related issues.

- Maintain process documentation and assist in implementing process improvements.

- Work effectively with different EHR/PM systems and billing platforms.

- Prepare and analyze basic operational reports using MS Excel.

- Ensure adherence to company policies, client SLAs, quality standards,



and productivity expectations.

Required Skills & Qualifications

- Minimum 23 years of experience as an SME / Team Lead in U.S.

Medical

Billing / RCM

.

- Solid hands-on knowledge of Charge Entry processes.

- Good understanding of the complete U.S. healthcare billing and RCM workflow.

- Experience working with multiple EHR/PM systems.

- Strong knowledge of U.S. medical billing terminology and processes.

- Excellent analytical and problem-solving abilities.

- Strong attention to detail and high level of accuracy.

- Ability to manage workload and consistently meet daily productivity and quality targets.

- Good written and verbal communication skills.

- Proven ability to train, mentor, guide, and monitor team members.

- Strong working knowledge of MS Excel, including filtering, sorting, and basic reporting.

- Ability to work independently as well as manage team responsibilities.

Preferred Candidate Profile

- Candidates currently working as Charge Entry SME / TL in U.S.

Medical

Billing or RCM.

- Prior experience handling a team and monitoring productivity, quality, and SLA metrics will be preferred.

- Candidates with experience across different specialties/accounts and billing systems will be an advantage.

📌 Charge Entry Team Lead (Noida)
🏢 Med Karma Healthcare Solutions
📍 Noida