About Matrix Wellness

Matrix Wellness is a recent premium longevity and recovery centre opening in Santacruz West, Mumbai, part of the celebrity-backed Matrix group (MMA Matrix Gym, Matrix Fight Night). Under one roof we bring together doctor-supervised IV therapy, hyperbaric oxygen (HBOT), IHHT altitude training, cryotherapy, PEMF, red-light therapy, thermal body assessments and a luxury spa, sold as memberships and multi-week transformation programmes. We are launching now.

The role

We are hiring a Centre Manager to run the centre end to end and to personally head sales. This is a hands-on, revenue-owning role: you are the face of the centre to every guest, the leader of the floor team, and the one person the Directors hold accountable for both the numbers and the experience.

What you will own

Sales and revenue

- Own the centre's monthly membership and programme targets; run the daily sales pipeline (walk-ins, enquiries, trial sessions, calling lists, referrals)
- Personally consult and close high-value memberships and transformation programmes; coach the front-desk / sales executives on the sales playbook
- Drive local outreach: corporate tie-ups, residential societies, gyms, clinics and partner brands across Santacruz, Bandra, Khar and Juhu
- Work with the marketing team on lead flow, follow-up discipline and CRM hygiene; report conversions and revenue weekly

Operations

- Run day-to-day operations: rosters, opening and closing, service standards, and the guest journey from first enquiry to renewal




- Lead and train the team of front-desk / sales executives, nurses and spa therapists; coordinate with the visiting doctor
- Manage inventory, consumables, vendors and petty cash; keep stock records and the centre's operating sheets current
- Ensure hygiene, safety and clinical-protocol compliance across the IV, HBOT and spa areas
- Handle guest feedback, escalations, retention and renewals
- Provide regular operational and financial reporting to the Directors

Who we are looking for

- 4–8 years in a client-facing, target-driven role, ideally as Centre / Club Manager or Sales Head at a premium gym, wellness clinic, spa, aesthetics clinic, salon chain or hospitality brand
- Proven record of hitting sales targets and closing high-ticket memberships or packages
- Experience managing a team of 8–15 across front office, service and therapy / clinical staff
- Comfortable with CRM tools, Google Sheets and basic P&L; reporting
- Polished and presentable, fluent in English and Hindi, calm under pressure
- Six-day week on a shift roster including weekends; candidates based in or near Santacruz preferred
- Immediate joiners preferred

What we offer

- Competitive fixed salary plus performance-linked sales incentives
- A founding leadership role in a new premium brand, with a clear growth path as more centres open
- A direct working relationship with the Directors: fast decisions and real ownership

How to apply

Apply on LinkedIn, or send your CV on WhatsApp to +91 98201 66910 with the subject "Centre Manager – Matrix Wellness".

📌 Centre Manager – Operations & Sales (Mumbai)
🏢 Matrix Wellness
📍 Mumbai